Privacy Policy
Last Updated: May 17, 2025
1. Introduction
At Nexra Link, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web hosting services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, phone number, billing address)
- Payment information (credit card details, transaction history)
- Customer service communications
- Usage data and hosting-related information
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to your comments, questions, and requests
- Sending technical notices, updates, security alerts, and administrative messages
- Monitoring and analyzing trends, usage, and activities in connection with our services
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Nexra Link or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
5. Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Objecting to our processing of your information
- Requesting restriction of processing of your personal information
- Data portability
- Withdrawing consent at any time where we rely on consent to process your personal information
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and collect certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
9. International Data Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
10. Children's Privacy
Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children under 16.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Information
If you have any questions about this Privacy Policy, please contact us at privacy@nexralink.com.