Acceptable Use Policy
Last Updated: May 17, 2025
1. Introduction
This Acceptable Use Policy ("AUP") outlines the acceptable use of Nexra Link's hosting services. Compliance with this policy is required for all customers, and violation may result in suspension or termination of services.
2. Prohibited Activities
The following activities are strictly prohibited on our hosting platform:
- Illegal content: Storing or distributing content that violates any applicable law
- Intellectual property violations: Unauthorized sharing of copyrighted material
- Malicious code: Distribution of viruses, malware, or other harmful software
- Spam: Sending unsolicited bulk emails or engaging in email harvesting
- Network abuse: Attempting to gain unauthorized access to other systems or networks
- Denial of Service attacks: Activities that interfere with or disrupt networks, services, or websites
- Child exploitation: Any content related to the exploitation of minors
- Phishing: Creating or distributing content designed to impersonate another party
3. Resource Usage Limits
While we provide the resources outlined in your hosting plan, we expect customers to use these resources responsibly. Activities that cause excessive load on our servers, affect other customers, or degrade network performance are not permitted, including:
- CPU usage consistently exceeding allocated resources
- RAM usage consistently exceeding allocated resources
- I/O operations that negatively impact server performance
- Running resource-intensive scripts without optimization
- Mining cryptocurrencies or other blockchain-related computations
4. Content Restrictions
You may not host content that:
- Promotes discrimination or hate speech based on race, gender, religion, nationality, disability, sexual orientation, or age
- Contains excessive violence or incites violence against any individual or group
- Contains sexually explicit material (unless you have verified that all participants are adults and have given consent)
- Infringes upon the privacy rights of any third party
5. Email Policies
If your hosting plan includes email services, you must:
- Comply with all anti-spam laws and regulations
- Include valid sender information in all communications
- Include a valid unsubscribe mechanism in all marketing emails
- Honor unsubscribe requests promptly
6. Security Requirements
You are responsible for:
- Maintaining the security of your account and password
- Keeping your CMS, plugins, and scripts updated to the latest secure versions
- Promptly addressing any security vulnerabilities in your website or application
- Reporting any security breaches to Nexra Link immediately
7. Monitoring and Enforcement
We reserve the right to:
- Monitor our network for compliance with this policy
- Investigate violations of this AUP
- Take appropriate action against violations, including immediate suspension or termination of services
- Report illegal activities to relevant law enforcement authorities
8. Reporting Violations
If you become aware of any violation of this policy, please report it to abuse@nexralink.com with relevant details.
9. Updates to This Policy
We may update this AUP from time to time. The most current version will always be posted on our website, and continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this AUP, please contact us at support@nexralink.com.