Acceptable Use Policy
Please read this document carefully to understand our policies and your rights.
1. Introduction
This Acceptable Use Policy ("AUP") outlines the rules and guidelines that govern the use of Nexra Link's hosting services and resources. By using our services, you agree to comply with this AUP.
2. Prohibited Activities
The following activities are strictly prohibited on Nexra Link's hosting services:
- Illegal Content: Storing, distributing, or transmitting any material that violates applicable laws or regulations.
- Intellectual Property Infringement: Unauthorized use of copyrighted materials, trademarks, patents, or other intellectual property.
- Malicious Content: Distribution of malware, viruses, trojans, or other harmful code.
- Spam and Unsolicited Messages: Sending unsolicited bulk emails, advertisements, or promotional materials.
- Hacking and Unauthorized Access: Attempting to gain unauthorized access to systems, networks, or accounts not belonging to you.
- Network Interference: Engaging in activities that disrupt or interfere with our network or other users' services.
- Adult Content: Hosting pornography, adult content, or explicit material.
- Resource Abuse: Using excessive CPU, memory, disk space, or bandwidth in ways that may affect other users.
3. Resource Usage
Each hosting plan comes with specific resource allocations. Users must:
- Stay within the allocated resource limits of their hosting plan.
- Not engage in excessive database queries, CPU usage, or memory consumption that negatively impacts server performance.
- Not use the service for file storage or file sharing purposes unrelated to website content.
- Not run CPU-intensive cron jobs that may affect server performance.
4. Email Policies
When using our email services, users must:
- Not send bulk, unsolicited emails ("spam").
- Not use our SMTP servers to send emails from domains not hosted on our service.
- Maintain proper email list management, including honoring unsubscribe requests.
- Not engage in email harvesting or the collection of email addresses without consent.
5. Security Responsibilities
Users are responsible for:
- Maintaining the security of their account credentials.
- Keeping their applications, scripts, and CMS platforms up to date and patched.
- Implementing appropriate security measures for their websites and applications.
- Promptly addressing security vulnerabilities when notified.
6. Content Backup
While we maintain system-level backups, users are responsible for:
- Maintaining their own regular backups of website content, databases, and files.
- Verifying the integrity and usability of their backups.
7. Monitoring and Enforcement
Nexra Link reserves the right to:
- Monitor service usage to ensure compliance with this AUP.
- Investigate suspected violations of this policy.
- Suspend or terminate services that violate this policy.
- Remove or disable access to content that violates this policy.
- Cooperate with legal authorities in the investigation of alleged violations.
8. Reporting Violations
If you become aware of any violation of this AUP, please report it immediately to abuse@nexralink.com with detailed information about the violation.
9. Policy Updates
We reserve the right to modify this AUP at any time. Changes will be effective upon posting the revised policy on our website. Continued use of our services after such changes constitutes acceptance of the modified policy.
10. Contact Information
If you have questions about this Acceptable Use Policy, please contact us at legal@nexralink.com.